Ciceroinc.com: Cicero® | Smart Desktop, Customer Experience Management, Desktop Process Optimization
Siebel_IntegrateCRM_SmartDesktopWebinars On DemandSept152010Sept152010Sept142010Sept142010Sept122010Sept092010White Paper Cicero XM Essential ToolsWhite Paper Cicero XM Enterprise ITData Sheet Cicero XM IntegratorData Sheet Cicero XM HealthcareData Sheet Cicero XM EnterpriseData Sheet Cicero XM GeneralData Sheet Cicero XM Desktop1 to 1 Media: Unlock the Hidden PotentialAug102010Aug52010Diane Martin, Director - Technology Services, Fortune 500 Financial Services CompanyResellersCicero XM For The Information WorkerSystem Integrators/Consultants/BPOsCicero XM for ITCicero XM For Customer ContactSecure and trustedBuild responsiblyBetter experience for allSave time and moneyTechnology/OEMImprove sales potentialFocus on the customer, alwaysOverviewCicero IntegratorCicero XM StudioCicero XM DiscoveryCicero XM IntegratorCicero XM DesktopCicero XM EnterpriseCicero XM OverviewCicero ProductsOEM CapabilitiesCapabilities by IndustryCapabilities by TechnologyCapabilities OverviewHow does Cicero technology fit with IT group initiatives like SOA and desktop image management?What technology is Cicero XM based or built on?How do I build a business case for an smart desktop?Does your software help with security or compliance?How long until we can start improving the desktop for our business users?What does a typical engagement process look like with Cicero?What sort of insight can we gain with your software about how our operations are running?What type of resources do we need involved in building/supporting a Cicero smart desktop solution?What will an smart desktop do for our multi-channel efforts?How fast can we make a change to the desktop for promotions or procedure changes, with Cicero XM?Are there any special considerations building a better desktop in a Citrix environment?Case StudiesResources OverviewSupportPartner ProgramManagement TeamBoard of DirectorsServicesInvestor RelationsAbout Cicero Inc.Chris Riggenbach, VP of Product DevelopmentBrian Daily, VP Sales and MarketingAugust102010June132010June082010A Path to Reduce Customer Attrition? Or ‘Why I Fired my ISP…’May192010Golden Nuggets, Takeaways, and Next Steps from Customer Contact 2010May052010Optimal Handle Time ? Handle Time from the Customer?s Point of ViewApril272010April132010April072010Customers Determine the Value of a ProcessCicero Quickly Integrates Applications in Citrix XenApp and Microsoft App-V Virtual EnvironmentsMarch022010February232010February022010January192010October202009October062009September222009September152009. Cicero delivers ‘smart desktop’ software that automates manual work processes, guides users through their work, provides unified views of information and delivers insight into desktop activity for faster root cause analysis.
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