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Training and consultancy in all matters relevant to call and contact centres in the public and private sectors in the UK and internationally based in Milton Keynes. Trainings and consultancy services include management consultancy, advisers training, face to face sales training, executive training, induction training, mystery shopping exercises, training for help desks, customer service, train the trainer, team leader training. foundation communication skills, customer service, telephone sales, telephone marketing, telephone research, telephone reception, helpdesk training, credit control and arrears collection etc.

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